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Tenants - A Guide to Residential Tenants' and Landlords' Rights and
Responsibilities

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RENT CONTROL NEWS
November 2007
Rent Control
News is published by the Rent Control Board of the
City of Santa Monica

UPCOMING DECEMBER 6
WORKSHOP:
Disability Issues in Rental
Housing
In April of this year, the Apartment
Association of Greater Los Angeles (AAGLA) and
the City Attorney’s office teamed up for the
first time to provide Santa Monica with a
workshop on state and federal fair housing laws
that prohibit housing discrimination. The
workshop’s 75 participants—including landlords,
property managers, tenants, advocates, social
service providers, and attorneys—received a
morning’s worth of perspective from a diverse
panel of speakers and from one another on dozens
of fair housing issues. One issue quickly
emerged as the hottest and most compelling:
reasonable accommodations and modifications for
tenants with disabilities. What is an
accommodation? What is the difference between an
accommodation and a modification? When are they
required? What is reasonable? And if
there are costs, who pays?
Based on the success of the April workshop
and to cover disability-related topics in more
detail, the City Attorney’s office announced
that its Consumer Protection Unit and AAGLA will
sponsor a second joint workshop in Santa Monica.
Disability Issues in Rental Housing will
be held on December 6, 9:00 a.m – 12:30 p.m. at
the Santa Monica Main Library. (Registration
begins 8:30 a.m.) Workshop information and
registration instructions are at
www.smconsumer.org. (For those without
internet access, call 310-458-8345).
Here is a preview of the workshop’s focus:
Reasonable accommodations and reasonable
modifications help persons with disabilities
obtain and remain in affordable housing units.
The federal and state law requirements apply to
all private landlords and housing providers, as
well as public housing authorities and other
government-subsidized housing.
The reasonable modification rule is different
from accommodations and applies when a tenant
seeks to pay for a physical alteration of the
premises. A classic example of a reasonable
modification is when, with landlord approval, a
tenant who uses a wheelchair pays for the
addition of a wheelchair ramp in the apartment
building.
On
the other hand, reasonable accommodation rules
apply when a tenant seeks a change in a
landlord’s policies or practices, such as
allowing a service or companion animal despite a
no-pets policy. An accommodation to a rule or
policy must be made if the tenant or applicant
with a disability needs the accommodation to be
able to enjoy and use the dwelling just like any
other tenant. Common examples of accommodations,
in addition to allowing service animals, include
apartment transfers, parking spaces and
caregivers. Landlords do not have to grant
unreasonable requests that will be too expensive
or impose an undue burden. For example, while
one companion animal may be a reasonable
accommodation, insisting on two or more may be
unreasonable.
Nearly all reasonable accommodation and
modification issues are worked out between
landlords and tenants without resorting to
lawyers and lawsuits. The goal of the
Disability Issues in Rental Housing workshop
will be to provide Santa Monicans with more
information on these and other
disability-related topics so they can use
discussion, negotiation and mediation to resolve
issues before resorting to the courts. In
addition to
www.smconsumer.org, other internet resources
include
www.fairhousing.com,
www.lsnc.net,
www.ada.gov,
and
www.bazelon.org. In particular, at
www.lsnc.net/fairhousing_resources.html#disability,
one can find links to virtually all disability
in housing resources including sample
accommodation request letters and sample
policies. 
Rent Control Employees Do Not Solicit
Funds Door-to-Door
The Rent Control office has been contacted by tenants
who have had people knock on their doors soliciting
funds to support rent control. The Rent Control Board
and Administrator want residents to know that people
going door-to-door and discussing rent control are not
employed by the Rent Control Board. Rather, they are
from a political organization and are not answerable to
the Board in any way.
If a Rent Control employee has business at your home,
he or she will display a City badge and will never
solicit funds.
Santa
Monica Bolsters Tenant Relocation Law
Santa Monica’s tenant relocation ordinance was
recently revised to update benefits provided to tenants
and improve fairness for both landlords and tenants.
Effective July 12, 2007, the City Council made changes
to both permanent relocation and temporary relocation
provisions of the law.
PERMANENT RELOCATION
Permanent relocation assistance is a fee landlords must
pay to tenants forced to permanently move out of their
homes due to no fault of their own. The most common
reasons for these evictions are the landlord or a close
relative is moving into the rental unit
(owner-occupancy) or the landlord is taking the building
out of the rental market (Ellis Act);
The fees are based on the size of the residential
unit and are increased by special circumstances. The
City Council increased the fees to account for inflation
and they will automatically increase each July 1.
The new relocation fee amounts, effective July 12,
2007, are:
| Single
$5,300 |
Three bedroom $9,300 |
| One bedroom
$6,650 |
Four or more bedrooms
$9,750 |
| Two bedroom
$7,500 |
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The fee is increased by $1,500 if any displaced
tenant is 62 years or older, or disabled, or has a child
under 18, and lived in the unit before November 17,
1999.
These new higher amounts must be paid to all eligible
tenants who move out after July 12, 2007, even if an
owner filed for an Ellis Act withdrawal or served a
notice of eviction before July 12, 2007. The fee is paid
in one check and must be divided among all the tenants
in the unit.
The landlord must give tenants forced to move proper
written notice as well as a "Notice of Tenant Relocation
Assistance and Statement of Rights" on a City-provided
form.
TEMPORARY RELOCATION
Temporary relocation assistance pays tenants’
living expenses when forced to vacate temporarily due to
fumigation, code violations that render the unit
uninhabitable or extensive repair work that requires the
tenant to vacate.
Under the revised ordinance, the landlord no longer
makes arrangements for the tenant to stay in a specific
hotel or motel. The City Council established daily rates
for temporary relocation benefits to provide certainty
for all parties and to eliminate disagreements over
housing arrangements. Effective July 12, 2007, for
relocations of 30 days or less, landlords must pay a
flat fee for housing, meals, laundry and accommodations
for lawful pets for each day the tenant is displaced.
The new fees are:
$135/day for housing; $25/day per person for meals; $25/day for boarding a cat; $45/day for boarding a dog; and actual boarding
costs for all other pets.
A tenant is not entitled to benefits if the tenant or
a guest was primarily responsible for causing the
problem that led to the displacement.
If a temporary relocation will be for more than 30
days, the owner must locate a comparable rental unit for
the tenant. This aspect of the law was not changed.
The revised ordinance doubles the fines for criminal
violations of the law from $500 to $1,000.
Handouts with many more details about Permanent and
Temporary Relocation Assistance are available at the
Rent Control office or on our website at
www.smgov.net/rentcontrol. The entire law, Chapter
4.36 of the Municipal Code may be found on "Other Sites
of Interest" on the Rent Control home page.
If you have questions about the relocation law or
need assistance in obtaining relocation benefits, call
the Rent Control office at (310) 458-8751.
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Tenants in controlled
rental units have eviction protections and
can only have their tenancy terminated for
specific reasons listed in the Rent Control
Law. In situations where the tenant is not
at fault, they are entitled to relocation
benefits. |


TENANT SEMINAR:
December 3, 2007
Rent Control staff will present a free
seminar on Monday evening, December 3.
Previous presentations of this seminar have
been well attended and well received.
Participants learn about issues of interest
to tenants and receive a booklet summarizing
the topics covered as well as informational
handouts. All interested persons are welcome
to attend.
The following topics will be discussed:
What is rent control?
What rent must be paid?
What amenities are included in the
rent?
What maintenance must the owner do?
What remedies are available for
rent, amenity and maintenance issues?
What are the eviction protections of
rent control?
What services are available through
the Rent Control Office?
The presentation will be followed by a
question and answer session.
December 3, 2007, 6:30 p.m. to 9:00
p.m.
Santa Monica Main
Library, 601 Santa Monica Blvd.
Multipurpose Room
Parking available at the library for 50
cents each half hour.
SEMINAR REGISTRATION: Call Norma Diaz at
310-458-8751
or email
rentcontrol@smgov.net |
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OWNER SEMINAR: January
15, 2008
Rent Control staff will present a free
two-and-a-half hour seminar geared toward
new owners of Santa Monica rental property,
and open to all interested persons.
Attendees will learn basic information about
the Rent Control Law with a focus on
avoiding common pitfalls. Participants will
receive a booklet summarizing the Rent
Control topics covered, as well as
informational handouts.
Topics include:
- Rents and amenities, including
calculation of the annual rent increase
- Maintenance of rental property
- Eviction limitations
- Restrictions on change of use
- Services available through the Rent
Control Office
A question and answer session will follow
the presentation.
January 15, 2008, 6:30 p.m. to 9:00
p.m.
Santa Monica Main
Library, 601 Santa Monica Blvd.
Multi-Purpose Room, 2nd floor
Parking available at the Library for 50
cents each half hour.
SEMINAR REGISTRATION: Call Norma Diaz at
310-458-8751
rentcontrol@smgov.net
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Future Seminars
Owner and tenant
seminars are scheduled several times a year,
some in the evening, others in the morning.
Watch the Rent Control website or contact
the Rent Control office in early 2008 for
future seminar announcements.
DVD of Owner
Seminar
A DVD of the owner
seminar presented in January 2007 is
available at the Rent Control Board offices
for $10.00. Included with purchase is a copy
of the Power Point Slide booklet for the
seminar.
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Community
Corporation of Santa Monica to Create New Affordable
Housing List for 2008:
Sign up Begins in December
Community Corporation of Santa Monica (CCSM) is a
non-profit organization committed to providing
affordable housing to limited income individuals and
families. Each January, CCSM creates a new list of
income-qualified people seeking affordable housing
in Santa Monica. Persons on the 2007 list must
reapply to be on the 2008 list.
The first step in the process is to pick up an
appointment card at 502 Colorado Avenue in Santa
Monica between December 10 and January 3. This
appointment card is needed to attend a seminar from
January 7 - 17. (Appointment cards will not
be distributed December 21, 24, 25 or January 1).
At the seminar, CCSM representatives will assist
prospective applicants in completing questionnaires.
After the 2008 list is compiled, CCSM will notify
prospective applicants when vacancies become
available that match a household’s size and income
level.
Please note that this year’s appointment card
distribution and the seminars are at a new location:
First floor Community Room, 502 Colorado Avenue.
For more information on CCSM and to see photos of
some of their buildings, visit
www.communitycorp.org
UPDATE: Appointment cards
will be distributed by CCSM Mondays through
Thursdays only.

MAY
WE HELP YOU?
Are you a tenant who wants to know the legal rent
for your unit? Or an owner who wants to obtain a
triplicate form to register a new tenancy?
When you have questions about the Santa Monica
Rent Control Law, Rent Control staff are ready to
discuss them with you. No recordings, no "press a
number followed by the pound sign." The people who
can usually answer your questions are the Rent
Control Board's Information Coordinators.
Trained in all aspects of the Rent Control Law,
these staff members can explain specific information
about a property or rental unit, provide forms and
procedures for rent control processes and answer
questions about the rights and responsibilities of
owners and tenants. For Spanish-speaking tenants and
owners, bilingual staff are available, many forms
are available in Spanish and the Board’s website is
available in Spanish.
If an Information Coordinator cannot answer your
question, they'll recommend other places where you
can seek answers.
Call (310) 458-8751 or come to the Rent Control
office. Phone and office hours are detailed on page
4.

SAVING WATER: Take the 20 Gallon Challenge
In spite of this past year’s record drought, most
of us seldom give a thought to the larger issue of
water. We turn the faucet and water flows. But Santa
Monica receives only a tiny part of the water we
need from local supplies. Recent news reports
predict a dire situation for the Southland in the
months and years ahead. Santa Monica imports 90% of
its water from sources in Northern California and,
to a lesser degree, the Colorado River--resources
that are diminishing due to population growth,
climate change, and legal and regulatory constraints
on water deliveries to Southern California.
The City of Santa Monica has joined a region-wide
effort to reduce water use, promoting the "20 Gallon
Challenge" to urge individuals to take steps to
conserve this precious resource.
Saving 20 gallons of water a day may seem to be a
daunting challenge until the amount of water used
for various tasks is known. Knowing that 2.5 gallons
of water streams out of a typical faucet each minute
may provide the incentive to shorten a shower or to
turn off the water after wetting your toothbrush.
Perhaps a full basin of water is not needed to wash
a few dishes or hand washables. And for all of these
tasks, a lower flow from the faucet (accomplished
through installing inexpensive aerators) may be just
as effective as the rushing stream we have used
previously.
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SIMPLE STRATEGIES FOR SAVING WATER INDOORS
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POTENTIAL
SAVINGS |
| Run the
dishwasher only when full. |
2.5 gallons per
load |
| Fill
the sink to hand wash or rinse dishes. |
2.5 gallons per
minute |
| Don’t
use the toilet as a wastebasket. |
2 gallons per flush |
| Wash
only full loads of clothes. |
15-50 gallons per
load |
| Fix
leaky toilets and faucets. |
15-50 gallons per
day |
| Install
aerators with flow restrictors on all 5
gallons per day sink faucets. |
5 gallons per day |
STOPPING LEAKS: Tenants May Be the First To Know
It’s astounding to think that a faucet dripping
60 drips per minute wastes 192 gallons per month and
can likely be repaired with a simple faucet washer.
A leaky toilet can use more than 1,500 gallons in a
month’s time. Tenants can join with owners to save
water by reporting leaks. A toilet can be checked
for a silent leak by putting 2-3 drops of food
coloring in the toilet tank. If, without flushing,
the color begins to appear in the bowl within 30
minutes the toilet has a leak that needs prompt
repair.
A broken sprinkler head can waste 20 gallons of
water a day. A hose leaking at the connection to the
spigot is wasted water. Be sure and notify the
building manager or owner if you see any type
of water leak in your unit or on the property,
however small it may seem.
REPLACING CLOTHES WASHERS AND TOILETS
Owners may want to consider replacing older
inefficient clothes washers, potentially saving
20-30 gallons per load or older high-volume flushing
toilets to save two to four gallons per flush.
Rebates are available on certain clothes washers and
toilets used in apartments or common areas. For
rebate information, visit
www.mwdsaveabuck.com or call toll-free (877) 728-2282.
OUTDOOR WATER USE: A Big Focus of the 20 Gallon
Challenge
Landscape irrigation and other outdoor water use
account for about half of the water used in Santa
Monica and deserve close scrutiny for water
conservation. The City has excellent information
available on landscape water savings and other
outdoor water reduction tips. For more ideas to save
water in and around your residence, visit
www.smepd.org or
www.h2ouse.org or call toll-free
(866) 728-3229. 
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This page was last modified on
07/03/2008
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